Privacy policy

Information we collect

• Order details you provide at checkout: name, email, shipping and billing address, phone
• Account details if you create an account (email and password managed by our commerce platform)
• Messages you send us by email or through the on-site assistant
• Basic technical data such as browser type and pages viewed, used to keep the store working

How we use it

• To process, pack, ship and track your order
• To send transactional email: order confirmation, shipping updates, returns and refunds
• To answer support requests
• To detect fraud and protect the store

Payments

Checkout and payment processing are handled by our commerce platform and its payment providers. We never see or store your full card number.

Sharing

We share only what is necessary with the services that run the store: our commerce and checkout platform, payment processors, shipping carriers, and email delivery. We do not sell your personal information.

Marketing email

We only send marketing email if you opt in, and every marketing message includes an unsubscribe link. Transactional order email is always sent because it is required to fulfil your order.

Cookies

We use cookies and local storage to remember your cart and keep your session working. Blocking them may prevent checkout from functioning.

Your rights

You can ask us to access, correct or delete the personal information we hold about you. Email sevenoceansgroupllc@gmail.com and we will respond. We keep order records as long as required for tax and accounting purposes.

Children

This store is intended for customers aged 18 and over.

Contact

Seven Oceans Group LLC, 11880 W State Rd 84, Suite D3, Davie, FL 33325 · sevenoceansgroupllc@gmail.com · 728-205-5786